Custom Enterprise Managed Service Package
Every enterprise technology environment is different.
ExosysNetworks can build customized managed service programs combining infrastructure, resources, monitoring, maintenance and support.
Services Can Include
- Managed IT
- NOC
- Helpdesk
- FMS
- Resident engineers
- Field support
- Network management
- Security management
- Server support
- Wi-Fi management
- Backup management
- Endpoint management
- IT asset management
- AMC
- Preventive maintenance
- Multi-vendor support
- Project deployment
Customization Areas
- Locations
- Device count
- Technology stack
- Engineer skill level
- Coverage hours
- SLA
- Response time
- Resolution targets
- Reporting frequency
- Escalation matrix
- Spare management
- Service governance
Enterprise Service Model
Assessment→Solution Design→SLA→Transition→Service Delivery→Monitoring→Reporting→Continuous Improvement
Ideal For
- Large enterprises
- BFSI
- National retail chains
- Manufacturing groups
- Healthcare networks
- Government organizations
- Technology companies
- Multi-location organizations
Key Message
Your Infrastructure. Your SLA. Your Custom Managed Service.