IT Facility Management Services
Dedicated Technical Resources for Everyday IT Operations
ExosysNetworks Facility Management Services enable organizations to outsource day-to-day IT infrastructure operations while retaining control over business priorities.
We deploy technical resources and service processes based on the customer's infrastructure environment.
FMS Coverage
- Desktop management
- Laptop management
- Network support
- Server support
- Printer support
- User support
- IT helpdesk
- IT inventory
- Preventive maintenance
- Troubleshooting
- Asset tracking
- Vendor coordination
- Documentation
- Escalation management
Resource Models
- Desktop Support Engineer
- Network Engineer
- Server Engineer
- Printer Engineer
- IT Administrator
- Helpdesk Engineer
- L1 Engineer
- L2 Engineer
- Resident Engineer
- Team Lead
Benefits
- Lower operational burden
- Dedicated resources
- Defined SLA
- Better accountability
- Centralized management
- Predictable support cost
Industries
BFSI, Manufacturing, Healthcare, Government, Education, Retail, IT/ITES and Enterprise Offices.