DISCLAIMER

1. General Information

ExosysNetworks makes reasonable efforts to keep the information on this website accurate, relevant and up to date.

However, we do not guarantee that all website content will always be:

• Complete
• Current
• Error-free
• Technically accurate
• Available without interruption
• Suitable for every customer's specific requirement

Information may be modified, corrected, updated or removed without prior notice where appropriate.

2. No Automatic Contractual Commitment

Information displayed on the website does not automatically constitute a binding commercial offer, quotation, warranty, service commitment or contractual obligation.

A binding transaction may require:

• Formal quotation
• Written acceptance
• Purchase Order
• Advance payment
• Signed proposal
• Contract
• Statement of Work
• Service Level Agreement
• AMC/FMS agreement
• Other written commercial confirmation

Where a specific executed commercial document exists, its terms will prevail over general website information to the extent applicable.

3. Product Information

Product images, specifications, descriptions, technical details, features and illustrations displayed on the website are intended primarily for reference.

Actual products may vary due to:

• OEM updates
• Product revisions
• Regional variants
• Packaging changes
• Firmware changes
• Configuration differences
• Model upgrades
• Product discontinuation

Customers should confirm the final model, part number, SKU and specification before placing an order.

4. Product Images

Product photographs and illustrations may be representative.

Actual:

• Colour
• Packaging
• Design
• Port layout
• Accessories
• Physical appearance

may differ slightly depending on the manufacturer or product revision.

Such reasonable differences do not necessarily indicate incorrect supply where the confirmed model and specification remain the same.

5. Pricing Disclaimer

Prices displayed on the website, where any are shown, may be indicative and are subject to change.

Pricing may be affected by:

• OEM price revisions
• Distributor pricing
• Currency exchange rates
• Import costs
• Duties
• GST or other taxes
• Availability
• Logistics costs
• Promotional changes
• Market conditions

Final pricing will be determined by the applicable quotation, invoice or confirmed commercial agreement.

6. Product Availability

Website listing of a product does not guarantee immediate stock availability.

Availability may depend on:

• OEM inventory
• Distributor inventory
• Regional warehouse stock
• Import availability
• Product lifecycle
• Project allocation
• Customer quantity requirement

Customers should verify stock availability before placing time-sensitive orders.

7. OEM & Third-Party Brands

ExosysNetworks works with products and technologies from various OEMs and third-party providers.

All product names, trademarks, logos, brand names and registered marks appearing on the website belong to their respective owners.

Their appearance on our website does not imply ownership by ExosysNetworks.

Any reference to an OEM, distributor, software publisher or technology provider should not automatically be interpreted as an exclusive partnership, endorsement or agency relationship unless expressly stated.

8. OEM Specifications

Technical specifications and product information may originate from manufacturers or authorized supply channels.

ExosysNetworks is not responsible for independent changes made by manufacturers to:

• Specifications
• Features
• Firmware
• Software
• Product lifecycle
• Warranty
• Support terms
• Licensing models
• Subscription terms

Customers should review current OEM documentation for mission-critical purchasing decisions.

9. Technical Recommendations

Technical recommendations provided through the website, email, consultation, discussion or preliminary proposal are based on the information available at the time.

Final suitability may depend on:

• Existing infrastructure
• User count
• Network architecture
• Bandwidth
• Application workload
• Cybersecurity requirements
• Compliance requirements
• Physical environment
• Power availability
• Future scalability
• Budget

For complex environments, a technical assessment, site survey or detailed design may be required.

10. Compatibility Disclaimer

ExosysNetworks does not guarantee that every product will automatically be compatible with every existing IT environment.

Compatibility may depend on:

• Operating system
• Firmware
• Hardware
• Network architecture
• Applications
• Interfaces
• Cabling
• Existing OEM products
• Software versions
• Licensing

Customers should confirm compatibility before purchasing where integration with existing systems is critical.

11. Cybersecurity Disclaimer

No cybersecurity technology or service can guarantee absolute protection against every possible cyber threat.

Even where appropriate security products and services are deployed, risks may remain from:

• Malware
• Ransomware
• Phishing
• Zero-day vulnerabilities
• Credential theft
• Social engineering
• Insider threats
• Misconfiguration
• Unpatched systems
• Third-party compromise
• Human error

Cybersecurity is an ongoing process requiring technology, policy, monitoring, user awareness, backup and appropriate operational controls.

12. Firewall & Security Solutions

Deployment of a firewall, endpoint-security solution, antivirus, EDR, DLP, SIEM, NAC or other security platform does not constitute a guarantee that an organization will never experience a security incident.

Effectiveness depends significantly on:

• Correct configuration
• Updated signatures
• Active subscriptions
• Firmware updates
• Security policies
• Monitoring
• User behaviour
• Access controls
• Backup practices
• Regular reviews

13. Data Loss Disclaimer

Unless a specific backup, data-protection or data-recovery service has been contracted, ExosysNetworks does not guarantee preservation or recovery of customer data.

Customers are responsible for maintaining suitable backups before:

• Hardware repair
• Migration
• Server maintenance
• Storage maintenance
• Operating-system work
• Network changes
• Software installation
• Reconfiguration
• Warranty/RMA processing

14. Cloud Services

Cloud services provided or resold through ExosysNetworks may depend on third-party cloud providers.

Availability, uptime, performance, storage, security, features, geographic coverage and service continuity may therefore be subject to the provider's own SLA and terms.

ExosysNetworks cannot independently guarantee uninterrupted operation of third-party cloud infrastructure.

15. Software & Licensing

Software licensing terms are determined by the respective publisher or OEM.

Licensing may be affected by:

• User count
• Device count
• Subscription duration
• Region
• Edition
• Usage rights
• Virtualization
• Cloud environment
• Renewal requirements

Customers are responsible for using licensed software in accordance with the applicable licence terms.

16. Managed Services

Managed IT Services, FMS, AMC, remote support and monitoring services are governed by the specific scope and SLA agreed with the customer.

References to:

• 24×7 support
• NBD support
• Monitoring
• Resident engineers
• Preventive maintenance
• Replacement
• Remote support

apply only where such services are included in the customer's applicable contract.

17. Response Time vs Resolution Time

Where an SLA specifies a response time, this does not necessarily mean that the issue will be fully resolved within the same period.

Resolution may depend on:

• Fault complexity
• Spare availability
• OEM support
• Customer access
• Third-party dependencies
• Network availability
• Replacement logistics
• Software/vendor response

Exact SLA commitments will be governed by the applicable agreement.

18. Warranty Disclaimer

Unless expressly stated otherwise, hardware warranties are generally provided by the relevant OEM/manufacturer.

ExosysNetworks may assist with:

• Warranty verification
• Ticket creation
• RMA
• Replacement coordination
• OEM escalation

but final warranty eligibility and remedy may be determined by the respective OEM.

Please refer to our Warranty Policy for further information.

19. Delivery Disclaimer

Delivery dates shown or communicated before final confirmation may be estimates.

Delivery may be affected by:

• OEM delays
• Distributor delays
• Stock shortage
• Import delays
• Customs
• Transport disruptions
• Weather
• Force majeure
• Customer-site restrictions

Guaranteed delivery commitments apply only where expressly confirmed in writing.

20. Third-Party Services

Our website or solutions may include links, integrations or references to third-party services.

ExosysNetworks does not control such third parties and is not responsible for their independent:

• Availability
• Content
• Privacy practices
• Security
• Pricing
• Policies
• Terms
• Service interruptions

Users should review the relevant third-party terms before using those services.

21. External Links

External links may be provided for convenience and information.

The presence of a link does not necessarily mean that ExosysNetworks:

• Controls the external website
• Endorses all its content
• Guarantees its security
• Accepts responsibility for its services

Users access third-party websites at their own discretion.

22. Website Availability

We endeavour to keep our website available and functional.

However, access may be interrupted due to:

• Maintenance
• Updates
• Hosting issues
• Network failures
• Cyber incidents
• Technical faults
• Third-party outages
• Force majeure

Continuous website availability is not guaranteed.

23. Website Security

We use reasonable measures to protect our website.

However, no internet-based system can be guaranteed to be completely secure.

Visitors are responsible for maintaining appropriate security on their own devices, browsers and networks.

24. Viruses & Malicious Code

Although reasonable security measures may be used, ExosysNetworks cannot guarantee that every file, page, email or website interaction will always be completely free from malicious code or other harmful components beyond our reasonable control.

Users should maintain appropriate security software and protective measures.

25. Professional Advice Disclaimer

Content published on this website is general business and technical information.

It should not automatically be treated as:

• Legal advice
• Tax advice
• Financial advice
• Regulatory advice
• Compliance certification
• Cybersecurity guarantee

Organizations requiring specialized advice should consult appropriately qualified professionals.

26. Project Estimates

Any preliminary estimate regarding:

• Cost
• Manpower
• Implementation time
• Cabling quantity
• Hardware requirement
• Migration time
• Project completion

may change after detailed assessment, site survey or final scope confirmation.

27. Site Survey

Some projects require a physical or virtual site survey before final design.

A preliminary proposal prepared without a completed survey may therefore be revised after actual site conditions are identified.

28. Customer-Supplied Information

Recommendations, quotations and designs may rely on information supplied by the customer.

ExosysNetworks is not responsible for errors arising materially from inaccurate, incomplete or outdated information provided by the customer.

29. Customer Configuration Changes

ExosysNetworks may not be responsible for failures caused after project completion by unauthorized or uncoordinated:

• Configuration changes
• Firmware changes
• Software changes
• Cabling changes
• Network redesign
• Password changes
• Hardware modifications

performed by the customer or another service provider.

30. Performance Claims

Any performance figures relating to networking, storage, server, firewall, wireless or other technologies may represent manufacturer specifications or controlled test conditions.

Actual performance may vary based on deployment conditions, workloads, traffic, environment, configuration and other variables.

31. Case Studies & Marketing Content

Case studies, examples, testimonials and marketing scenarios are intended to illustrate our services and capabilities.

Results achieved in one environment do not guarantee identical results for every customer.

32. Testimonials

Testimonials and customer comments, where published, reflect individual experiences.

They should not be interpreted as guarantees of future outcomes.

33. Intellectual Property

Unless otherwise indicated, original website content created by ExosysNetworks—including written content, graphics, design elements, corporate branding and original marketing material—is owned by or licensed to ExosysNetworks.

Unauthorized reproduction, copying or commercial use may be restricted.

34. Limitation of Liability

To the extent permitted by applicable law and subject to any specific contractual obligations, ExosysNetworks will not be liable for indirect, incidental, special or consequential loss arising solely from reliance on general website information.

Specific liability relating to a commercial engagement will be governed by the applicable contract, quotation, SLA, SOW or other agreed commercial document.

Nothing in this Disclaimer excludes or limits liability or rights that cannot legally be excluded or limited.

35. Force Majeure

ExosysNetworks will not be responsible for failure or delay resulting from events reasonably beyond our control, including:

• Natural disasters
• Fire
• Flood
• War
• Civil disturbance
• Pandemic
• Government restrictions
• Import restrictions
• Transportation disruption
• Telecom outage
• Internet outage
• Supply-chain disruption
• OEM shortage
• Other force majeure events

36. Regulatory & Legal Changes

Technology, cybersecurity, data-protection, taxation and other regulatory requirements may change from time to time.

Website content may therefore require updates.

Customers with regulated or compliance-sensitive environments should independently verify current legal and regulatory requirements.

37. Changes to This Disclaimer

ExosysNetworks may revise this Disclaimer to reflect changes in:

• Website content
• Products
• Services
• Business operations
• Technology
• Applicable laws
• Commercial practices

The latest version will be published with an updated revision date.

38. Contact Us

For questions relating to this Disclaimer, please contact: